MemberX Agent Access – Training and Resources

The videos and resources on this page are to be used only by authorized representatives of the unions and employers of Heartland participants in an effort to assist them with signing up for benefits during Open Enrollment. Heartland participants who need to enroll in their own benefits should complete the enrollment process by logging in to their own account through the MemberXG portal. For more assistance with enrollment, participants can contact the Fund at 937-665-1900.

How to Assist with Enrollment

As an agent, you will use the link to the Agent Access portal. This link is ONLY to be used by authorized representatives. Participants cannot log in through this link to complete enrollment.

Having Trouble?

For issues logging in, completing enrollment or any error messages, contact:

Eric Mueller,

Charlotte Kyle,

Training Videos

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